Shipping Policy

Tasweer Custom Creations - Shipping Policy

At Tasweer, we take great pride in offering you beautifully crafted and personalized items that capture your special moments. We understand the excitement of receiving your custom city maps, star maps, zodiac signs collages, and baby poster frames, and we want to ensure that your shopping experience with us is as delightful as the products themselves. This Shipping Policy outlines all the details you need to know about the shipping process:

Processing Time: Once you place an order with us, our team of skilled artisans and designers gets to work. The processing time for each item varies depending on the complexity of customization and the number of orders in queue. Generally, it takes about 3-5 business days for us to prepare your order for shipping.

Shipping Options: We offer a range of shipping options to accommodate your needs:

  1. Standard Shipping: Our standard shipping option ensures reliable delivery within 7-10 business days after your order has been processed. This option is perfect if you're not in a rush and want to enjoy our creations at an affordable shipping rate of 200Rs.
  2. Expedited Shipping: If you're eagerly awaiting your Tasweer custom creation, you can opt for expedited shipping. This option ensures delivery within 2-3 business days after your order has been processed. Please note that expedited shipping comes at an additional cost of 500Rs.

Shipping Costs: Shipping costs are calculated based on the shipping method you choose during checkout, your location, and the weight of your order. You'll be able to view the shipping costs before completing your purchase.

Order Tracking: We want you to stay informed about the status of your order. As soon as your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package as it makes its way to your doorstep.

Order Changes and Modifications: Please review your order carefully before confirming it. Once an order is placed, we immediately start the customization process, making it difficult to make changes later. If you need to modify your order, contact our customer support team as soon as possible, and we will do our best to assist you.

Shipping Address: Make sure to provide accurate and complete shipping information during checkout. We are not responsible for packages that are lost or delayed due to incorrect shipping addresses.

Damaged or Lost Items: If your package arrives damaged or is lost in transit, please reach out to our customer support team within 14 days of receiving your shipping confirmation email. We will work with you to resolve the issue promptly.

Questions or Concerns: If you have any questions about our shipping policy, specific shipping options, or need assistance with tracking your order, please don't hesitate to contact our friendly customer support team. We are here to ensure your Tasweer Custom Creations experience is exceptional from start to finish.

Thank you for choosing to bring your memories to life through our unique and personalized creations. Your satisfaction is our top priority.