Privacy Policy

At Tasweer, we are committed to ensuring the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services. By using our website, you consent to the practices described in this policy.

  1. Information We Collect:
  • Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for processing your orders and providing personalized services.
  • Customization Details: To create your unique map portraits, we may collect specific information such as the city, date, and any customization preferences you provide.
  • Website Usage Data: We may collect non-personal information about your interactions with our website, including IP addresses, browser types, and pages visited. This helps us improve our website and enhance your browsing experience.
  1. How We Use Your Information:
  • Order Processing: We use your personal and customization information to process and fulfill your orders, provide customer support, and communicate order updates.
  • Personalization: Your customization details allow us to create unique and personalized map portraits that reflect your memories and preferences.
  • Communication: We may use your email address to send order confirmations, shipping updates, promotional offers, and newsletters. You can opt-out of marketing communications at any time.
  1. Data Sharing and Disclosure:
  • Third-Party Partners: We may share your information with trusted third-party partners who assist in payment processing, shipping, and customer support. These partners are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, protect our rights, and ensure the safety of our users.
  1. Data Security:

We take security seriously and implement measures to protect your personal information. However, no method of data transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

  1. Your Choices:
  • Account Information: You can review and update your account information by logging into your account on our website.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email.
  1. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us to have it removed.

  1. Changes to this Policy:

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. We will notify you of any significant changes via email or by prominently posting a notice on our website.

  1. Contact Us:

If you have questions about our Privacy Policy or how your information is handled, please contact us at info@tasweer.com.pk.

Thank you for entrusting Tasweer with your personal information. Your privacy is important to us, and we're dedicated to protecting it while delivering a personalized and enjoyable experience.