FAQ
Welcome to our FAQ page, where we address common queries about our personalized city map and star map portraits. If you have more questions, don't hesitate to reach out to our friendly customer support team.
City Map Portraits:
Q1: How do I order a custom city map portrait? A1: Ordering your personalized city map portrait is easy! Simply navigate to the "Custom City Map" section on our website, select your preferred city, provide any additional customization details, and proceed to checkout.
Q2: Can I choose any city for my map portrait? A2: Yes, you can choose any city from Pakistan that holds significance for you. It could be your hometown, a favorite travel destination, or the place where you created cherished memories.
Q3: Can I add personal markers or labels on my city map portrait? A3: Absolutely! We offer customization options that allow you to add markers, labels, or notes to your map, making it even more personalized.
Q4: How do I choose the colors for my custom city map?
A4: We understand the importance of color in creating a map that resonates with your style. During the customization process, you can choose from a wide range of color options to match your aesthetic and preferences.
Q5: Are there any additional charges for customization?
A5: All customization options come at no extra cost. The pricing is solely determined by the size of the portrait you choose.
Star Map Portraits:
Q4: How do I create a custom star map portrait? A4: To create your unique star map portrait, go to the "Custom Star Map" section. Select the date and location of your special moment, and our system will generate a star map based on the night sky at that time.
Q5: What dates can I choose for my star map portrait? A5: You can choose any date that holds significance for you – whether it's a birthday, anniversary, engagement, or any memorable event.
Q6: Can I see a preview of the star map before ordering? A6: Yes, you will be able to preview the star map before finalizing your order. This way, you can ensure that the arrangement of stars and constellations aligns with your chosen date and location.
General Questions:
Q7: What materials are used for the prints? A7: We take pride in using high-quality materials. Our prints are created using premium paper and inks, ensuring vibrant and long-lasting results.
Q8: How long does it take to receive my custom portrait? A8: The production and shipping times may vary, but we strive to get your unique artwork to you as soon as possible. Currently our delivery time and charges are as follows:
Standard: 7-8 Days (Rs. 200)
Express: 4-5 Days (Rs. 500)
You will also receive an estimated delivery date during the checkout process.
Q9: Can I gift a custom portrait to someone? A9: Of course! Our custom city map and star map portraits make thoughtful and meaningful gifts that capture memories in a truly special way.
Q10: What if I need assistance or have more questions? A10: If you need any help or have additional questions, our dedicated customer support team is here to assist you. You can reach out via the contact details provided on our website.
Q12: What sizes are available for ordering posters? A12: We offer a range of sizes to cater to your preferences and space. Our available poster sizes typically include options such as,
A4 8.3 x 11.7 inches
A3 11.7 x 16.5 inches (Recommended)
A2 16.5 x 23.4 inches
allowing you to choose the dimensions that best suit your display area and design preferences.
We hope these FAQs have addressed your inquiries. If you have more specific questions or need further assistance, feel free to get in touch. Thank you for considering our personalized map portraits!
